The top and sides of the product were well-protected in the box, but the bottom WAS NOT! Others have noted this problem: due to inadequate protection on the bottom of the box (where all the weight is concentrated), the base of the compressor was damaged during shipping. It is (mostly) cosmetic, but until I pound the base back into shape, the compressor will not sit level. PLEASE add more protection in the bottom of the box, underneath the product!
I bought this air compressor 34 days ago. I'm retired and thought I needed a bigger air compressor than my little pancake compressor that I've been using for years. I have used this about 5 times and today, went out to start it and the piston has shelled out. I called the factory and they did say they would fix it if I took it to a repair center. I called them and they said great, but they are 3 weeks behind on repairs. I called DeWalt back and they said they couldn't do anything about it. Blains Farm and Fleet said their store policy is only for 30 days, but they would send it back in for me if I brought it in. Yes, I have my receipt. I'm 35 miles away from this store so by the time I take it in and go pick it up, I have 150 miles on my truck and 3 or 4 hours of my life wasted. I can't figure out why DeWalt deals with such a poor product as this.
used this for a month before several of the fittings began to leak. Instead of steel or copper pipe/fittings, this uses cheap rubber/barbed/hose clamped fittings. A year later, more leaks, customer service is unhelpful. This compressor takes over 10 minutes from empty to full, which is absurd. Scfm @ >150 is very low, and considering cut in pressure is 180~ psi, it takes longer to cycle than it should because its a single stage compressor vs a two stage. I would recommend a compressor with a better reputation and normal max pressures (140 ish), unless you need a two-stage with higher psi.
Have owned this compressor for 2 years now. 1st leaked occurred right out of the tank pressure gauge. Ordered a replacement gauge from Dewalt ServiceNet.com and fix was quite easy.
Several months later leaking this time out of the regulator manifold. Will probably have to order the regulator repair kit.
Overall compressor does its job. However, I am surprised that it leaks as much as it has.
Hind sight wish I would have purchased a different brand. However, two years ago there were no reviews of this compressor on the Dewalt website.