Shop Safe

We have recently become aware of scam websites posing as the official DEWALT^® account or as a legitimate sales platform for DEWALT^® products. These websites have also been advertising on a number of social media networks, such as Facebook^®, offering DEWALT^® products at prices that are too good to be true, such as a drill and impact driver combo kit for $2.

Don’t fall for such tricks. These scam websites are basically trying to get your credit card information or non-refundable payments from you.  

Please know that DEWALT^® Industrial Tools does not sell tools directly to end users via online platforms. You can verify whether a website is an authorized reseller by visiting the Authorized Retailer list on the DEWALT website: https://www.dewalt.com/find-a-retailer

What to do if you purchased from a fake website

If you gave your credit card number or bank information to a suspected scammer:

• Tell your financial institution as soon as possible so they can put a hold on your account and prevent further charges against it. 

Please contact us so that we can investigate the scammer.

• Submit a request with any information you have such as the URL of the website through: https://support.dewalt.com/hc/en-us/requests/new